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All Systems Operational

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This page helps Medacist maintain transparency with our clients about our daily operations, availability, and scheduled maintenance. Any and all issues involving our infrastructure or services that have an impact on our client's experience will be documented using this page. In addition to unforeseen issues with our services we will also post upcoming scheduled maintenance. Our goal is to keep our clients as informed as possible about the status of Medacist's services. As a user please feel free to subscribe to this page to receive alerts about upcoming maintenance or status updates.

RxAuditor Investigate




Operational

RxAuditor OnDemand




Operational

Website




Operational

RxAuditor Monthly Downloads




Operational

RxAuditor Monthly BRS




Operational

RxAuditor 360 BRS




Operational

Medacist Messenger API




Operational

Genesis Data Platform




Operational

External Services

MS Office365

2

Incidents Last 365 Days

22

Days Since Last Incident

?

Days Until Next Maintenance

User Experience Inded (Apdex)

0.99




User Experience Inded (Apdex)

0.98




User Experience Inded (Apdex)

0.98




History (Last 90 days)

Database MaintenancePlanned Maintenance

Description

During this time RxAuditor OnDemand and RxAuditor 360 will be unavailable for a scheduled database maintenance. Please contact support@medacist.com with any questions.


Components

RxAuditor OnDemand, RxAuditor Monthly Downloads, RxAuditor Monthly BRS, RxAuditor 360 BRS


Locations

Medacist Primary Datacenter


Schedule

October 11, 2019 11:30PM - October 12, 2019 12:00AM EDT



October 14, 2019 9:57AM EDT
[Update] Scheduled maintenance completed.

October 14, 2019 9:57AM EDT
[Update] Scheduled maintenance completed.
Performance OptimizationPartial Service Disruption

Incident Status

Partial Service Disruption


Components

RxAuditor OnDemand, RxAuditor Monthly Downloads, RxAuditor Monthly BRS, RxAuditor 360 BRS


Locations

Medacist Primary Datacenter




September 30, 2019 2:59PM EDT
[Monitoring] RxAuditor OnDemand and RxAuditor 360 are currently unavailable due to performance optimization. The system will be back up shortly. Please contact support@medacist.com with any questions.

September 30, 2019 3:23PM EDT
[Resolved] All applications are now available.

Description

During this time a scheduled maintenance for performance and security system optimization will take place. RxAuditor OnDemand, RxAuditor 360, and RxAuditor CPA will be unavailable during this time. Please contact support@medacist.com with any questions.


Components

RxAuditor OnDemand, RxAuditor Monthly Downloads, RxAuditor Monthly BRS, RxAuditor 360 BRS


Locations

Medacist Primary Datacenter


Schedule

September 27, 2019 10:00PM - September 28, 2019 6:00PM EDT



September 28, 2019 7:13PM EDT
[Update] Maintenance Started

September 28, 2019 7:13PM EDT
[Update] Maintenance Completed